Account Manager -People Solutions Employee Benefits Kansas City, Missouri, United States of America At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world\'s largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton\'s experts, check Lockton Market Update . A few of the reasons Associates love working at Lockton include: Opportunities for growth and advancement, including paid training and professional development 12-week paid parental leave A huge emphasis on community involvement Frequent athletic and wellness events Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary! Services designated book of business as relating to marketing, claims, and administration Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications Requests and collects quotes (new and renewal) from carriers Audits quotes, binders, and endorsements and makes requests for changes as needed Processes audits and creates audit analysis for Client Receives policy, then updates and completes policy check to ensure completeness Updates specifications, application, and summary information to reflect changes during the year Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff Binds coverage under direction of the Unit Manager/Account Executive Informs Client of any and all changes that may affect insurance premiums or coverage Gathers and compiles information for new business opportunities Inputs Client information into data management system, ensuring accuracy and completeness Generates materials for Client presentations and meetings Creates and sends compliance communications as needed Issues and processes Client invoicing Engages with Producer and Accounting Department to appropriately determine action plan and assist in collection efforts or billing discrepancies Researches industry trends and governmental regulations Performs other responsibilities and duties as needed
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