Job Description

Summary

This is not your typical career opportunity.  At Mission Pacific & The Seabird Beach Resorts, part of the independent collection by Hyatt, we believe our team members can thrive in an empowered, supportive, creative and energetic environment. We’re looking for an individual who embodies the luxury lifestyle experience.  Leading a team that delivers best in class experiences, exceptional hotel service and the ability to engage with internal and external teams is desired.

The Assistant Executive Housekeeper assists in the management of all duties of the housekeeping operation and cleanliness levels in all areas of the property. Assisting the Executive Housekeeper with staff training, inter-department communications and staff scheduling, the Assistant Executive Housekeeper will promote an atmosphere that ensures customer and associate satisfaction. This is on on-site position.

The salary range for this position is $68,640.00-$79,400.00. This is the pay range for this position that The Seabird Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt has a very competitive benefit package for colleagues, which may include:

·12 Complimentary hotel room nights at Hyatt hotels world-wide 

· Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide 

· Bereavement and jury duty pay 

· Vacation, sick, and new child leave 

· Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account, 

· Retirement Savings Plan option (401K) with employer match 

· Employee Stock Purchase Plan 

· Complimentary employee meals 

· And so much more! 

Responsibilities:

· Assists the Executive Housekeeper in the smooth and efficient running of the housekeeping department, ensuring all policies and procedures are strictly adhered to.

· Ensures Housekeeping Attendants deliver exceptional guest service at all times.

· Conducts regular inspections of rooms, ensuring that inspection program and standards of cleanliness is maintained at all times.

· Prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators.

· Review, verify and approve timecards for payroll processing.

· Responsible for inventory and purchasing of supplies, working closely with vendors to assure proper pricing, delivery and maintenance.

· Assure all safety and security policies and procedures are followed.

· Works closely with other departments in a supportive and flexible manner to ensure daily operation runs smoothly.

· Ensures all daily arrival V.I.P. rooms, special request rooms and long stay guest rooms are prepared with the appropriate welcome and other amenities

· Assists in conducting annual Performance Reviews

· Ensure OSHA and ADA policies are adhered to.

· Coach and counsel employees to reflect Hyatt service standards and procedures.

· Ensure Housekeeping staff is at 100% compliance with all required trainings.

Qualifications

· Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

·2+ years or more of progressive hotel Rooms Management experience (typically with Hyatt).

· Previous hotel experience in Housekeeping.

· Service oriented style with professional presentations skills.

· Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

· Clear concise written and verbal communication skills in English

· Must be proficient in Microsoft Word and Excel

· Must have excellent organizational, interpersonal and administrative skills.

· Must work well with others and hold all staff to the same standard.

· Preferred Spanish language skills.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender

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