Job Description

Join Waterway's celebrated Manager Training and Development Program and learn to lead! As a Car Wash Manager, you will enjoy a dynamic work environment that keeps you active and outdoors.

Our unique Learn to Lead® Manager Development Program is designed to equip you with the skills necessary to run a successful business. Successful managers here are driven individuals eager to gain high-quality business and team management experience, where hard work is rewarded and advancement is achievable.

Highlights of Waterway's Manager Development Program:

• Structured levels with clear training objectives for fast promotion.
• Mentorship throughout the program to enhance your skills daily.
• In-depth training on effectively managing a Waterway location (or any business!) and progress through our management hierarchy.
• Opportunity to lead a vibrant team within a supportive environment.
• Become a mentor and coach for your team while developing essential leadership skills.

Target Compensation:

• $51,667 in your first year, $58,167 in your second year, $65,167 in your third year.
• Competitive hourly pay – your earnings increase with your hours!
• Standard schedule of 45 hours per week (5 working days, 2 days off).

Benefits & Perks:

• Generous Paid Time Off – earn up to 12 days in your first year.
• Medical Benefits – comprehensive health, dental, and vision coverage starting within 60 days.
• Long-term Investment Matching Program.
• Tuition assistance for continuing education – up to $4,000 covered.
• Attractive Referral Bonus Program.
• Casual uniforms provided.
• Stay active in our bustling outdoor work environment.
• Enjoy FREE CAR WASHES & FUEL DISCOUNTS!

Available Locations:

• Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017
• Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105
• Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141
• Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110
• Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122
• Maryland Heights/Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
• O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368
• Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117
• Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119
• Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017

Your Responsibilities:

• Deliver outstanding customer service: Set the standard by greeting customers positively, identifying their needs, and promoting our car wash services and memberships.
• Address any customer concerns promptly while fostering loyalty through great service.
• Manage daily operations and lead your team to exceed customer expectations.
• Maintain a clean, safe environment for customers.
• Oversee daily operations: Plan and execute store production and staff according to business needs.
• Ensure proper store opening and closing procedures are followed.
• Maintain high quality and customer service standards through regular checks and team coaching.
• Complete administrative tasks accurately and on time.
• Resolve customer and employee issues efficiently.
• Monitor store inventory and perform regular audits.

Lead your team:

• Provide daily coaching to enhance performance and employee satisfaction.
• Mentor and develop your team through effective training.
• Create a positive work environment aligned with Waterway's values.
• Plan weekly schedules ensuring adequate coverage for all positions.
• Perform various maintenance and safety tasks as needed.
• Participate in all essential functions and support company policies and safety procedures.

Qualifications:

• Valid driver’s license.
• Associate's degree or above (or current college senior) OR at least 2 years of experience in supervisory roles, professional sales, or military leadership.
• Available for a retail schedule (5 of 7 days, 45 hours), including weekends and holidays.
• Minimum age of 16 years.
• Authorized to work in the US without sponsorship.

Physical Requirements:

• Work outdoors year-round, facing varying weather conditions and exposure to noise and machinery.
• Ability to stand for extended periods, lift up to 50 pounds, and move quickly in a fast-paced environment.
• Good vision and hearing capabilities.
• Fluent in English for effective communication.
• Regular attendance is essential and may include irregular hours.

Waterway is an equal opportunity employer and welcomes applicants from all backgrounds.

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