About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
Job Summary
The Cardiothoracic Business Director is responsible for providing strategic leadership and driving programmatic growth for cardiothoracic services on the Dallas campus. This role will play a key part in shaping the future of cardiovascular and thoracic care delivery, collaborating closely with both clinical and administrative leaders to ensure operational excellence, quality outcomes, and service expansion.
Essential Functions of the Role
• Strategic Leadership & Program Development
o Develop and implement long-term strategic plans for cardiothoracic services, including cardiac surgery, thoracic surgery, ECMO, respiratory care, perfusion, and outreach programs.
o Partner with surgical and medical leaders to align clinical operations with growth objectives.
o Identify and pursue opportunities for programmatic development and service line expansion.
• Referral Management & Patient Flow
o Monitor and analyze referral patterns, including direct referrals and those through the transfer center.
o Collaborate with the Director of Heart and Lung Transplant to optimize patient flow, from pre-operative assessment through post-operative care.
o Work with the Perioperative Director to evaluate and coordinate CV and thoracic case volumes and throughput.
• Operational Coordination
o Ensure seamless day-to-day operations through cross-functional coordination with departments including surgery, respiratory care, perfusion, and perioperative services.
o Participate in operational, quality, and strategic meetings, including High-Risk and Heart Hospital (HH) updates.
• Performance Monitoring & Quality Improvement
o Track and report on key performance indicators, including case volumes, quality outcomes, and service utilization.
o Support continuous quality improvement initiatives in collaboration with clinical and quality teams.
• Outreach & Business Development
o Collaborate on outreach strategies to grow regional volume and enhance provider relations.
o Develop and maintain strong relationships with referring providers and key stakeholders.
o Identify and implement business development opportunities that align with the strategic goals of the organization.
• Talent & Team Development
o Support recruitment efforts to attract and retain top talent within the cardiothoracic service line.
o Foster a culture of collaboration, innovation, and accountability among multidisciplinary teams.
Key Success Factors
• Master’s degree in Healthcare Administration, Business, or related field highly preferred.
• Progressive leadership experience in healthcare operations, with a strong preference for cardiovascular or surgical service line experience is desired
• Demonstrated success in strategic planning, program development, and operational leadership.
• Excellent interpersonal, analytical, and communication skills.
Belonging StatementWe believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
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