Duties and Responsibilities

Centralized POC for all metro systems
Manage communication with Metro by T-Mobile account manager.
Daily roster management and NTID account creations
Manage all aspects of the dealer portal, yubi key, access controls
Manage NTID creations
Build presentations needed for corporate.
Manage store compliance with Vendors (Senco, Invue, Cellmate, Shoppertrack, etc)
Additional tasks related to office/operations as needed. (Redbull)
Manage Uniform Inventory for entire company.

Qualifications & Preferred Skills

Excellent organizational skill and multitasking ability.
Excellent communication and collaboration skills
Attention to detail and strong problem-solving skills
Proficient with Microsoft Office Suite or related software to prepare reports and documentation. Documentation and reporting skills.
Ability to work independently and with a team to meet deadlines.
Experience in BPO, International Contact & Call Centers
Computer literate and proficient in MS office software.