Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst Incorporated, Jeffersontown, KY

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  • New Catalyst Incorporated
  • Jeffersontown, KY

Job Description

We’re hiring Customer Service Representatives to join our mission-driven outreach and marketing team. In this role, you’ll bring nonprofit campaigns to life through face-to-face engagement, community events, and grassroots outreach.

No call centers. No scripts. Just authentic conversations that drive change and uplift communities.

About Us

We partner with leading 501(c)(3) nonprofits, advocacy organizations, and socially responsible brands to raise awareness, inspire action, and build donor support . Through live events and in-person outreach, we create genuine human connections that power real-world impact.

What You’ll Do

As a Customer Service Representative, you’ll be the front-line ambassador for the campaigns you represent, helping nonprofit partners connect with the public in meaningful ways.

Key Responsibilities:

  • Represent nonprofit organizations at live events, fundraisers, and community outreach programs

  • Engage the public in a friendly, professional, and authentic manner

  • Communicate nonprofit missions, social causes, and community initiatives effectively

  • Educate individuals on each nonprofit’s goals, impact, and ways to get involved

  • Build relationships that foster long-term donor engagement and support

  • Collaborate with your outreach team to ensure successful campaign execution

  • Uphold company values of integrity, compassion, and professionalism

Who We’re Looking For

No prior customer service or outreach experience required—we provide paid training and ongoing mentorship .

You’re a great fit if you:

  • Have strong communication and interpersonal skills

  • Are enthusiastic, outgoing, and enjoy meeting new people

  • Are passionate about nonprofits, advocacy, or social change

  • Thrive in fast-paced, interactive environments

  • Are a team player who’s reliable, coachable, and eager to grow

  • Are 18+ and legally authorized to work in the U.S.

What We Offer

We believe your work should feel meaningful—and lead to growth .

  • Paid training in campaign messaging, donor relations, and grassroots outreach

  • Career advancement into leadership and nonprofit campaign management

  • Opportunities to travel and represent causes at major community events

  • A collaborative, inclusive team culture that celebrates contributions

  • Work that makes a real impact in communities across the country

  • Valuable skills in nonprofit marketing, fundraising, and public engagement

Why Join Us?

Whether you’re launching your career, pivoting into a more meaningful field, or seeking a team that values impact over profit , this role gives you the opportunity to grow while making a difference .

Apply today to become a Customer Service Representative and help create positive change, one conversation at a time .

Job Tags

Full time,

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