Job Description
Job Details Job Location Corporate HeadQuarters - Milwaukee, WI
Description Event Manager: - Reports to: Director of Events
- Schedule: Varies by demand. Typical schedule will be 6:00 PM - 2:00 AM on event days.
- Pay Rate: $19.23/hour ($28.85 for time after 11:00 PM)
JOB SUMMARY Discovery World is seeking a dynamic and experienced Event Manager to assist with the planning, coordination, and execution of private events held at our venue. The Event Manager will report to the Director of Events and supervise a team of Event Attendants and Event Technicians working closely with clients, vendors, and internal teams to ensure the successful delivery of high-quality events that exceed client expectations. Availability to work nights and weekends will be required as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Maintain accurate event calendar and documents in collaboration with the Director of Events and Discovery World's catering partner.
- Supervise and schedule Discovery World Event Attendants and Event Technicians maintaining full coverage for all private events.
- Schedule and supervise event vendors, communicating and enforcing Discovery World's policies, procedures, and quality standards.
- Supervise event setup/strike enforcing Discovery World's policies, procedures, and quality standards. Typical schedule will be 6:00 PM - 2:00 AM on event days.
- Conduct pre-event inspections of event spaces ensuring proper adherence to safety regulations and Discovery World policies.
- Serve as the primary point of contact during private events assisting client, Discovery World staff, Catering Staff, and vendors with any questions or requests ensuring at all times a high level of hospitality.
- Supervise event strike and conduct post-event inspections ensuring building is returned to normal operating condition in accordance with Discovery World's policies and standards.
- Provide direction, guidance, and support to team members to ensure they understand their roles and responsibilities and perform their duties to the highest standards.
- Foster a positive and collaborative work environment that promotes teamwork, creativity, and continuous improvement.
WORK ENVIRONMENT Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination and finger dexterity (such as keyboarding, machine operation, etc.): Frequently
- Required to speak to customers via telephone, email, and/or in-person: Frequently
- May be required to lift objects up to 30 pounds: Somewhat Frequently
- May be exposed to a physical environment which involves dirt, odors, and noise, weather extremes, and/or similar elements: Infrequently
- The normal setting for this position is: Discovery World in-Person
Qualifications JOB QUALIFICATIONS The requirements listed below are representative of the qualifications necessary to perform the job.
Education and Experience - Bachelor's degree strongly preferred. 2+ years experience as an Event Manager or similar role, preferably in a hospitality or venue management setting.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with clients, vendors, and team members.
- Detail-oriented mindset with a focus on delivering exceptional customer service and exceeding client expectations.
Want to work with us? In addition to joining a dynamic team responsible for unlimited "aha" moments, Discovery World offers competitive compensation and a strong benefits package including:
- Health, Dental, and Vision Insurance with HRA.
- 401(k) with company matching contribution.
- Employer Sponsored Life Insurance.
- Full Flex and Dependent Care FSA.
- Free employee membership, reciprocal museum admissions deals, and special summer camp enrollment rates for those curious littles in your life!
Job Tags
Summer work, Flexible hours, Night shift, Weekend work,