Job Description

ORGANIZATION OVERVIEW

CID Design Group is a values-driven, future-minded, and creatively innovative interior design firm specializing in hospitality, multifamily and projects. Rooted in a deep commitment to conscious design, CID integrates sustainability, wellness, human-centric design, and thoughtful curation into every project. The firm operates with a collaborative, high-vibe, and people-first culture, where integrity, respect, and positivity are paramount.

CID runs on EOS (Entrepreneurial Operating System)—a structured framework for organizational clarity and growth. The ideal candidate should already be familiar with EOS or be a quick learner ready to integrate into this system seamlessly.

POSITION SUMMARY

This is not a traditional Executive Assistant role—it’s a high-impact, strategic partnership with CID’s Chief Visionary Officer & CEO, Jenn Zella , and, to a lesser degree, her co-founder, Barb Zella. As Jenn’s trusted right hand, you’ll optimize her time, manage high-level priorities, and proactively navigate the complexities of her schedule, travel, and business commitments. You will act as a bridge between Jenn and internal/external stakeholders, ensuring seamless communication, decision-making, and execution of key initiatives.

The ideal candidate embodies CID’s core values—action-oriented, positive, playful, authentic, curious, team-driven, and foraging—and thrives in a dynamic, fast-moving environment. This role requires emotional intelligence, discretion, and impeccable judgment, ensuring Jenn’s personal and professional worlds function effortlessly.

REQUIREMENTS

• 7+ years of high-level Executive Assistant or Executive Business Partner experience.
• MUST have experience supporting a C-suite executive, founder, or entrepreneur in a fast-paced, high-growth environment.
• Deep knowledge of travel logistics, event planning, and high-touch service.
• Tech-savvy and AI-forward. Experience with Microsoft Office, Bluebeam, Salesforce, and AI-powered tools is a plus.
• Familiarity with EOS (Entrepreneurial Operating System) is strongly preferred.
• Hybrid work model: Must be able to work in-office in Naples, FL at least 50% of the time.

ABOUT THE CEO

Jenn Zella is a visionary, highly creative, and entrepreneurial leader deeply engaged in the strategic, client, and design aspects of CID. She is charismatic, high-energy, and future-focused, often juggling multiple priorities and wearing many hats. As an Achiever and Maximizer, she thrives on productivity and growth, making time management and strategic filtering of tasks crucial for this role.

Jenn’s free-spirited creativity means she often loses track of time—this role requires a calm, confident presence that keeps her on schedule while allowing her to operate in her creative and strategic genius zone. She values direct, clear, and respectful communication. The assistant must be discerning, proactive, and comfortable making judgment calls. This role requires someone grounded and calming, who can handle pressure without getting overwhelmed.

Additionally: The role will support Barb Zella (10% of the time). Barb is more detailed and structured. Her work is mostly special projects, some scheduling, and serving as a conduit between Jenn and Barb.

ESSENTIAL DUTIES & RESPONSIBILITIES

Strategic Calendar & Time Management

• Own Jenn’s complex and ever-evolving calendar, ensuring high-priority work is protected and aligned with business objectives.
• Manage scheduling with a discerning eye, saying no when necessary and ensuring that every meeting serves a clear purpose.
• Prepare Jenn before every meeting with relevant briefs, research, and key talking points.
• Balance Jenn’s role as a business leader, creative entrepreneur, and mother, ensuring protected family time.

Travel & Logistics Management

• Full-service travel management—flights, hotels, cars, itineraries, restaurant reservations, and emergency travel troubleshooting.
• Select design-forward accommodations that align with CID’s hospitality aesthetic and brand.
• Anticipate travel risks and proactively solve problems before they arise.

High-Level Communication & Relationship Liaison

• Serve as Jenn’s voice in written and verbal communication, ensuring polished, professional, and relationship-driven messaging.
• Manage Jenn’s email inbox, prioritizing and filtering messages with discretion.
• Assist with high-profile client, investor, and stakeholder relations, ensuring strong rapport-building.
• Research new clients, investors, and business partners, providing Jenn with critical insights before meetings.

Project & Task Execution

• Track and advance key initiatives, ensuring follow-through on high-impact projects.
• Work in close alignment with CID’s Leadership Team to facilitate execution of company-wide goals.
• Act as a trusted thought partner, anticipating Jenn’s needs and providing solutions before problems arise.
• Partner with the Culture & Events Team on internal company experiences and events.
• Work very closely with Jenn’s other support professionals—this role requires collaboration, not ego.
• Manage expense reports, professional licensing renewals, and other administrative tasks in collaboration with CID’s CFO.

PERSONAL QUALIFICATIONS

• Inherently positive and values driven. This company operates on strong core values and a high moral compass— this must be second nature to you. Action-oriented and relationship-focused. Takes projects as far as possible before asking easily answered questions. Meticulous, high-performing, and detail-driven.
• Calm, confident, and emotionally intelligent. Thrives in fast-paced environments without getting flustered.
• Discerns priorities effortlessly. Knows what’s truly important and filters out the noise.
• Excellent written and verbal communicator. Understands tone, nuance, and relationship-building in messaging.
• Incredibly resourceful. A master of problem-solving and finding creative solutions.
• Flexible and adaptable. Jenn’s schedule is fluid—you need to go with the flow while keeping structure in place.
• Naturally design-minded. Understands aesthetics, branding, and the world of high-end design and hospitality.
• Lifelong learner, growth-oriented. Someone who is constantly evolving and open to new ideas.
• No ego. Must be humble, collaborative, and eager to learn from those who have been there longer.
• Succinct and able to get to the point quickly. No drama or complaining.
• Looking for a long-term role. This is for someone seeking their forever job, not a stepping stone.

This is an extraordinary opportunity to be the right hand to a visionary entrepreneur and play a pivotal role in a values-driven, creative company. If you are a strategic thinker, problem solver, and master executor, we want to hear from you!

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