Job Description
Job Description
Job Description
Quality Copiers Sales & Service is looking for an experienced Copier Service Technician with at least 2 years of necessary experience for this position. As a Copier Service Technician, you will play a vital role in ensuring the smooth operation and functionality of copier machines utilized by our clients. If you have a passion for technology and a willingness to continue learning, this position offers a great opportunity to gain valuable experience in the copier service industry.
Responsibilities :
- Provide on-site repair, maintenance, and troubleshooting services for copier machines.
- Conduct routine inspections to identify and resolve any issues or errors.
- Diagnose and repair mechanical, electrical, and software malfunctions.
- Replace and install parts and components as needed.
- Educate customers on copier operations and basic troubleshooting techniques.
- Maintain accurate records of service activities, including service reports and parts used.
- Collaborate with the service team to meet service level agreements and customer expectations.
- Stay updated with the latest copier models and technologies through ongoing training and development.
Qualifications:
- High school diploma or equivalent.
- Excellent problem-solving and analytical skills.
- Strong technical aptitude and willingness to learn.
- Ability to work independently and in a team environment.
- Exceptional customer service and communication skills.
- Detail-oriented and able to follow instructions carefully.
- A valid driver's license with a good driving record.
- Must have reliable transportation to travel to customer locations in the DFW area.
- Ability to lift heavy objects (up to 50 pounds) occasionally.
Benefits:
- Comprehensive training program for experienced technician.
- Competitive salary with opportunities for advancement.
- Ongoing professional development opportunities.
- Supportive work environment that values teamwork and collaboration.
Note: This position is open to all qualified candidates, regardless of gender, age, ethnicity, disability, or other defining characteristics. We are an equal opportunity employer committed to diversity and inclusion.
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