Job Description

Overview

STYL Residential is looking for a Leasing Agent to apply outstanding customer service and sales skills at our community in Charlotte, NC.

About Us STYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well-served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience. STYL offers opportunities for career advancement and professional development within a fast-growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance your career, come work with STYL!

Job Summary

STYL Residential is looking for a hardworking individual who is looking to grow their career in property management with a fast-growing company. The Leasing Agent is responsible for leasing apartments to prospective residents, providing exceptional customer service and acting as a brand ambassador.

Essential Job Functions

• Oversee sales process and provide exceptional tour experience for prospective residents
• Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
• Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
• Contribute to positive online reputation of community
• Partner with marketing to generate awareness, interest and excitement via social media
• Assist in the planning and execution of resident engagement events
• Ensure tour path, apartment homes, and amenity spaces are clean and consistent with company standards
• Ensure all open and close procedures are followed to company standards
• Understand product and market knowledge, which includes shopping competitive properties and completion of market surveys
• Complete lease applications and assist with verification of application information
• Utilize customer service skills to professionally resolve issues
• Complete weekly leasing reports accurately and timely
• Inspect apartment homes prior to residents moving in to ensure a superior move in experience
• Accept rent payments, security deposits and other applicable fees
• Performs other job duties as required

Education And Experience

• Bachelors degree is preferred
• Prior customer service or sales experience is preferred
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred
• A valid Drivers License and reliable transportation may be required based upon specific property needs

Who We Are Looking For

• Highly motivated, outgoing self-starter who is excited to join a growing company
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Available to work weekends and extended hours based on needs of the community
• Reliable and team oriented
• Positive attitude and willingness to learn
• Outstanding verbal, written and listening skills
• Excellent negotiation and problem-solving skills
• Efficient time management and ability to prioritize multiple projects
• Strong interpersonal skills

What We Offer

We invest in our people because we believe in our people. STYL offers training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.

Equal Employment Opportunity

STYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Management

Job Tags

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