NIGHT AUDITOR SUPERVISOR Job at Grand Beach Suites Hotel, Miami Beach, FL

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  • Grand Beach Suites Hotel
  • Miami Beach, FL

Job Description

Job Description

Job Description

N ight Auditor

Grand Beach hotel surfside is looking for an opera experience Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and reservations. The Night Auditor also reconciles all accounts, processes financial reports. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests, and emergencies
  • Process folios
  • Reconcile accounts
  • Investigate and resolve out-of-balance accounts
  • Help prepare for forecasts and audits

Requirements

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Experience with accounting and facilities management software
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight

Qualifications

  • High school graduate or equivalent vocational training certificate
  • Compute basic arithmetic
  • Fluency in English both verbally and non-verbally
  • Ability to input and access information in the property management system/computers/excel
  • Experience with Opera pms system (Preferred)
  • Flexible schedule

Job Tags

Flexible hours, Day shift,

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