Office Representative - State Farm Agent Team Member Job at Eric Rivera - State Farm Agent, Wilkes Barre, PA

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  • Eric Rivera - State Farm Agent
  • Wilkes Barre, PA

Job Description

Job Description

Job Description

ROLE DESCRIPTION:
Eric Rivera - State Farm Agent is seeking a bilingual Spanish speaking organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Office Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to Spanish speaking client relations, and sales-mindedness equip you for this versatile position.

BENEFITS:
  • Salary plus commission/bonus
  • Weekends Off
  • Paid time off (vacation and personal/sick days)
  • Profit sharing
  • Growth potential/Opportunity for advancement within my office
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
QUALIFICATIONS:
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License

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