Job Description

Job Description and Duties

Under the direction of the Office of Public Affairs Manager, the Public Information Officer (PIO) support the communications efforts of the department and its boards and bureaus. In addition to supporting the department, the PIO provides direct support to a portfolio of boards and bureaus and are responsible for developing and implementing effective communications strategies. The PIO must be able to work independently and with the highest level of professionalism.

The position requires strong media relations experience, writing skills, strategic thinking, creativity, experience with communications plans and strategies, resourcefulness, flexibility and critical thinking.

Please see the duty statement for detailed job descriptions and duties:

Information Officer 1 (Specialist) - Bilingual

The Information Officer 1 (Specialist) is responsible for supporting DCA's public and media relations efforts. 

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

A candidate who is bilingual in Spanish is preferred, but not required.

Other desirable qualifications: 

-Strong media relations experience

-Experience with social media strategies that result in engagement and increase the reach of information 

-Excellent writing skills 

-Experience developing effective audience-based communications strategies

-An understanding of trusted messengers, ethnic/community media, and the importance of serving all Californians

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, eligible for a Training and Development assignment, have SROA and/or Surplus eligibility, or have list eligibility (or are in the process of obtaining list eligibility). SROA and Surplus candidates may attach “surplus letters” to their applications.

Applications will be screened and only the most qualified applicants will be selected for an interview.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job. 

-Two examples of work products related to media, writing and/or internal or external communications on behalf of an organization or company is required and must be included. 

-Resume is optional.

Statement of Qualifications (SOQ) Instructions:

The SOQ is requested to elicit information regarding each candidate’s interest and experience as related to this position. The completed SOQ should not be more than two (2) pages, using Century Gothic 12 point font size. Resumes, letters, and other materials will not be considered as responses to the SOQ.

1. Describe your experience and process for developing effective audience-based communications strategies. Provide an example of a successful strategy you implemented and how you determined it was a success. 

2. Describe your experience in media relations and developing on-the-record responses on behalf of an organization and serving as a spokesperson.

3. Describe your experience with developing compelling social media content, including copy, videos and graphics.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other - Cover Letter - A cover letter is required and must be included.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

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