Job Description

$60,000 and up for a Quick Service Restaurant General Manager Rockstar! We offer higher pay than any other Quick Service Restaurant!

At W&M Restaurants, we pride ourselves on creating a fun and INCLUSIVE working environment for everyone!

We provide competitive wages and a fantastic benefits package, including:

• FREE Meals!
• FLEXIBLE Schedules!
• FREE Uniform T-Shirts!
• PROMOTIONAL Opportunities!
• Fast-tracking for individuals with leadership potential for higher-paying roles within the first 2-4 months!
• Opportunities for Raises!
• SCHOLARSHIP Opportunities!
• Many of our employees have received the Taco Bell Foundation scholarship.

Supporting Communities:

• Our CEO actively engages in community support through various charitable donations.
• Contributes to local school and athletic groups, including those of team members.
• Has supported the Boys and Girls Club of St. Louis, MO for over 10 years.

Sustainability:

• We repurpose used oil into fuel.
• We utilize sustainable packaging.
• We provide recyclable cups.
• We've launched a recycle sauce packets program.

Join our truly creative, innovative, and wonderful team!

Role:

The General Manager is the leader of the team, establishing the work environment and ensuring a high level of customer hospitality. This role involves overseeing the entire restaurant operation, from building a strong team to consistently delivering excellent food and service.

Essential Functions and Responsibilities:

Develop People:

• Recruit, hire, and manage new hire orientation.
• Create and oversee training plans for each team member.
• Ensure timely completion of online and on-the-job training programs.
• Schedule and deploy the team to balance development and business needs.
• Resolve employee conflicts and foster a positive culture within the restaurant.
• Promote a comfortable work environment for all staff.
• Appraise staff performance and provide constructive feedback.

Customer Satisfaction:

• Deliver superior service to maximize customer satisfaction.
• Address customer complaints promptly while maintaining positive relations.
• Promote the brand within the local community through engagement and events.

Develop the Business:

• Manage the restaurant's budget and financial planning.
• Ensure adherence to food safety, quality, and order accuracy.
• Collaborate with the Marketing Director to reach a wider audience.
• Coordinate and supervise shifts effectively.
• Oversee product and cleaning supply inventory within budget constraints.
• Ensure compliance with sanitation and safety regulations.
• Control operational costs and develop waste reduction strategies.
• Perform other duties as assigned.

Job Requirements:

• High School Diploma or GED; a college degree or equivalent Taco Bell/industry experience is preferred.
• 3-5 years of supervisory experience in food service or retail, including Profit and Loss responsibility.
• Basic skills in Microsoft Office are required.
• Basic business math and accounting skills are necessary.
• Strong analytical and decision-making abilities are essential.
• Reliable transportation is required for banking and business needs.
• Able to stand, walk, and stoop for the entirety of the shift.
• Capable of completing cleaning tasks and stocking shelves, potentially lifting up to 50 lbs.

Benefits:

• Medical, dental, and vision eligibility the first of the month following 60 days of continuous employment.
• Employee Assistance Program begins after 60 days of continuous employment.
• Life insurance coverage starts the first of the month following 60 days of employment at no cost to the employee.
• Long-term disability coverage starts the first of the month following 60 days of continuous employment, also fully paid by the employer.
• Paid holidays for specified dates upon hiring, continuation is at the company’s discretion.
• Eligibility for Paid Leave Accrued from the date of hire, with a 90-day orientation period before usage.
• Bonus opportunities based on position and performance metrics, at the company’s discretion.
• 401K participation after 1 year of continuous employment with a discretionary company match.
• Vacation time accrual starts from the date of hire, with the same 90-day orientation period before eligibility.

If you are ready to build an amazing career, start with us and stay with us!

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