Job Description

Research Scientist, Fullfilment By Amazon (FBA) Science (Level 5), FBA Science

Job ID: 2750388 | Amazon.com Services LLC

The Fulfillment by Amazon (FBA) and Supply Chain by Amazon (SCA) empower third-party sellers world-wide to use Amazon's cutting-edge logistics, warehousing, distribution, fulfillment, and transportation services. These services ensure products remain in stock, customer orders are fulfilled fast and reliably, while end-to-end supply chain costs are reduced. As a result, sellers can focus less on supply chain management and more on developing outstanding products, delighting customers, and scaling their businesses. The FBA team is looking for a passionate, curious, and creative Research Scientist with expertise in operations research, machine learning or statistics, preferably with a focus on pricing and market design, and a proven record of solving business problems through scalable modeling and analytical skills. As a research scientist in the team, you will be responsible for designing and implementing cutting edge optimization and ML models, building automated inventory, logistics, capacity and revenue management systems while collaborating with business and software teams to solve key challenges facing the worldwide FBA business. Such challenges include 1) designing end-to-end supply and demand management systems, 2) developing and improving optimization and ML models to support FBA sellers in growing their businesses, 3) creating decision-support tools that minimize the cognitive burden on sellers in navigating supply chain and operational complexities, 4) ensuring worldwide Amazon customers have access to the broadest selection of products from FBA sellers, and 5) driving cost efficiencies across end-to-end FBA supply chain. Unlike many companies that purchase off-the-shelf planning systems, we design and build custom solutions to suit Amazon's unique needs. Our team members are at the forefront of supply chain innovation, tackling some of the industry's most challenging problems alongside top product managers, research scientists, statisticians, economists, and software developers. We value individuals who exhibit deep technical proficiency, a desire for learning new areas, and a track record of delivering tangible results while fostering personal growth, team development, and career advancement.

A day in the life
As a scientist on the team, you will be involved with every aspect of the process—from idea generation, business analysis and scientific research to development and deployment of advanced models—granting you a profound sense of ownership. Your solutions have the potential to drive billions of dollars in impact for Amazon's third-party seller business. From day one, you will collaborate with experienced scientists, engineers, and product managers who are passionate about their work. Additionally, you will engage with Amazon's broader decision and research science community, enriching your perspective and mentoring fellow engineers and scientists. The ideal candidate will have the strong expertise in applying operations research methodologies to solve a wide variety of supply chain problems, involving millions of unique products, hundreds of thousands of Selling Partners, and tens of millions of customers worldwide. You will strive for simplicity and demonstrate judgment backed by mathematical rigor, as you continually seek opportunities to innovate, build, and deliver. An entrepreneurial spirit, adaptability to diverse roles, and agility in a fast-paced, high-energy, highly collaborative environment are essential.

About the team
Sellers are a crucial part of Amazon's ecosystem, playing an integral role in our mission to offer the Earth's largest selection and lowest prices. FBA is a service that enables third-party sellers to outsource order fulfillment to Amazon, and leverage Amazon’s world-class facilities to provide customers Prime delivery promise. By partnering with Amazon, sellers benefit from powerful, cost-effective solutions that leverage our scale and technology, gain access to Prime members worldwide, boost their sales, and free up time to focus on inventing amazing products for customers. To further ease supply chain and operational complexities for our selling partners, Amazon introduced Supply Chain by Amazon (SCA), an end-to-end, fully automated suite of supply chain services. With SCA, Amazon handles everything from picking up inventory from global manufacturing facilities, shipping across borders, managing customs clearance and ground transportation, to storing inventory in bulk, managing replenishment across Amazon and other sales channels, and delivering directly to customers— all without sellers having to worry about managing their supply chain. A pivotal service within SCA is Amazon Warehousing and Distribution, which offers best-in-class bulk storage and distribution services, ensuring sellers remain well-stocked across all their sales and fulfillment channels while reducing overall supply chain costs. The FBA team is at the heart of this operation, responsible for inventory management, automated replenishment, fulfillment, pricing, resource planning, capacity management, and a wide range of operational recommendation services for sellers. We focus on understanding seller behavior and experience, building automated tools and assistants, recommending optimal actions, designing seller policies and incentives, and developing science-driven products and services that empower third-party sellers to grow their businesses. We develop and innovate science-driven solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. Our work spans the full stack, from foundational backend systems to cutting-edge user interfaces. Our culture is rooted in rapid prototyping, rigorous experimentation, and data-driven decision-making.

BASIC QUALIFICATIONS

- PhD, or Master's degree and 4+ years of quantitative field research experience
- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products
- Ph.D. in Operations Research, Machine Learning, Statistics, Computer Science, Applied Mathematics, Operations Management, Industrial Engineering, Economics or a related field.
- 2+ years of experience in solving complex problems in the area of operations research, statistics or machine learning, as well as in developing strategies for large-scale supply chain, transportation and logistics networks.
- Ability to perform quantitative, economic, and numerical analyses of large-scale systems under uncertainty using statistical and optimization tools such as Python, R and XPRESS to determine solution strategies for complex decision-making problems.
- Fluency in using mathematical optimization or machine learning to develop solution methods to be used by in-house decision support tools and software.
- Proficiency working with Python, SQL and/or C/C++.
- Excellent written and verbal communication skills while addressing both technical and business people, ability to speak at a level appropriate for the audience, and skills to present business cases, and document models, analyses, and results to influence important decisions.

PREFERRED QUALIFICATIONS

- 2+ years of hands-on experience in using models to solve complex real-world business problems.
- Experience in supply chains, transportation and logistics models.
- Significant peer-reviewed scientific contributions in premier journals and conferences.
- Programming experience using at least one modern programming language such as Python, Java, or C++.
- Proficiency in development, validation and implementation optimization or machine learning models for large-scale applications.
- Superior verbal and written communication and presentation skills, ability to convey rigorous mathematical concepts and considerations to non-experts.
- Proven ability to work effectively in a cross-functional team.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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