Job Description

Job Description

Job Description

We are searching for a host/hostess with outstanding customer service skills—someone who is a real people person. You possess a positive, can-do attitude and enjoy working with others in a fast-paced team environment. You should enjoy welcoming guests to our establishment and guiding them to an appropriate table, ensuring that it is cleared, and clean. Make sure there are enough seats for everyone. You’ll need a friendly, courteous manner to answer phone calls and make accurate reservations for guests. You will also need to multitask efficiently, and answer menu questions if the waitstaff is unavailable. If this role sounds intriguing to you, then let’s meet! Apply now to be considered for this role! Compensation:

$15 - $16 hourly

• Assist with clearing plates off tables and getting tables ready for the next guests
• Make sure dining room tables and chairs are neatly organized at all times and that condiments on the table are restocked if low
• Handle booking of reservations, be quick to solve seating problems, and troubleshoot any phone inquiries from customers
• Guide diners to their seats and make sure everyone has the correct number of menus, utensils, napkins, and filled water glasses
• Welcome all diners with a friendly attitude to create an excellent first impression

• For this position, a high school diploma or the equivalent GED is needed, as well as a good understanding of how to speak and read English
• Skills needed for this role include excellent people skills, time management, organization skills, and the ability to handle customer requests and situations quickly with a pleasant demeanor
• Prior food services, or hospitality service industry experience is preferred but not required
• Adapt easily to working in a fast-paced team environment with long hours of standing on feet and moving around

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

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