Salesforce Business Analyst Job at Bluebird, Hungary

dmRHMCt1Y0NXNFZyVHNFTHhKOERBYXRr
  • Bluebird
  • Hungary

Job Description

Responsibilities

  • Prepare and conduct functional workshops with business departments and key users
  • Participate in functional design and validation committees
  • Analyze business needs and propose improvements to existing Salesforce applications
  • Translate CRM functional requirements into clear Salesforce specifications
  • Act as a functional reference point for Salesforce-related topics
  • Configure and administer the Salesforce platform, including complex flows
  • Support Agile project delivery and participate in sprint activities
  • Collaborate with internal teams and external stakeholders on integration topics
  • Support ongoing optimization of customer experience processes
  • Continuously develop Salesforce knowledge through training and certifications

Requirements

  • Proven experience as a Salesforce Business Analyst or in a similar role
  • Salesforce Sales Cloud certification
  • Solid understanding of CRM processes in Sales and Customer Service
  • Hands-on experience with Salesforce configuration and administration
  • Ability to gather, structure, and document business requirements
  • Experience working in Agile environments
  • Strong analytical and problem-solving skills
  • Good communication skills and stakeholder management experience
  • Ability to work independently and in cross-functional teams
  • Fluent English and Hungarian, French is an advantage

Nice to have

  • Experience with additional Salesforce Clouds (Service Cloud, Marketing Cloud, Experience Cloud)
  • Knowledge of omnichannel contact center processes
  • Experience in international, multi-country projects
  • Understanding of digital marketing and customer engagement processes

What we offer

  • Budapest office location (9th district)
  • Hybrid work model with 3 days per week home office
  • Cafeteria benefit (SZÉP card)
  • Training and professional development support
  • Private health insurance
  • Year-end bonus based on individual and company performance

Job Tags

Work at office, Home office, 3 days per week,

Similar Jobs

Community Veterinary Partners

Groomer Job at Community Veterinary Partners

 ...Role: The Groomer at AVS Mountainland Animal Hospital plays a crucial role in ensuring the health and well-being of pets through professional grooming services. This position involves not only grooming but also assessing the condition of animals' coats, skin, and... 

Adventist Health

Physical Therapist Job at Adventist Health

 ...Description Adventist Health is seeking a Physical Therapist for a job in Huntington Park,...  ...: Physical Therapist Discipline: Therapy Start Date: ASAP Duration: Ongoing...  ...known for its art, rich culture, numerous sports teams and world-renowned dining. There is... 

Memorial Healthcare

NOW Massage Therapist Job at Memorial Healthcare

 ...JOB SUMMARY The Massage Therapist is an integral member of the NOW center wellness team. Directly responsible for providing individualized massages and body treatments to guest of the wellness center. Provide best practice techniques, with emphasis on ensuring members... 

StateJobsNY

Public Health Inspector - 6511, 6512, 6513, 6514, 6515, 6516, 6517, 6518, 6542 Job at StateJobsNY

 ...locations in New York State? Do you have an interest in environmental health? Do you enjoy field work and working with a variety of different organizations? Make your summer count by working as a seasonal Public Health Inspector for the New York State Department of Health's... 

Naperville Park District

Park Maintenance Job at Naperville Park District

Join to apply for the Park Maintenance role at Naperville Park DistrictOverviewUnder the general supervision of the Park Specialist II, Park Specialist I, or Park Support, the Park Maintenance I & II positions are responsible for performing a variety of semiskilled...