Job Description
Job Description A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.
Your Role As a Selling Assistant for Fine Apparel, you will work closely with an Personal Shopper in Fine Apparel to deliver exceptional customer service and elevate the Bergdorf Goodman shopping experience.
- Assist the Personal Stylist in preparing and executing personalized selling appointments for clients, ensuring an exceptional shopping experience.
- Assist with Social Media and Digital Selling : Support in curating content and maintaining the brand's online presence, staying updated on trends and customer engagement.
- Process transactions at the POS efficiently and accurately, maintaining a high level of professionalism and customer satisfaction.
- Client Follow-up : Complete post-appointment tasks, including tracking orders, handling alterations, sending thank-you notes, and maintaining client relationships.
- Appointment Scheduling : Organize and coordinate appointments for clients, ensuring smooth logistics and time management.
- Manage Clientele Information : Enter and maintain accurate and detailed client data, ensuring proper communication and follow-up.
- Organize Gifting Initiatives : Assist in organizing special gifting initiatives and exclusive experiences for top clients, contributing to customer loyalty.
What You Bring - Experience and Skills :
- Client-First Mindset
- Understanding and Strong Proficiency in Social Media Management
- Previous sales or retail experience, especially in fashion, is a plus.
- Proficient in CRM systems, Microsoft Excel, Teams, and SharePoint.
- Strong organizational skills and ability to multitask.
- Agility, Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to work independently and as part of a team, with a positive attitude.
Additional Qualifications :
- Experience in a fast-paced environment where attention to detail and flexibility are key.
- Previous experience with styling, fashion, or fashion retail is highly valued.
- High School Diploma or equivalent required; additional certifications in fashion or retail a plus.
- Willingness to work a flexible schedule including evenings, weekends, and holidays, based on business needs.
Qualifications: Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: •Medical, Dental, Vision Benefits •Disability Benefits •Paid Parental Leave, Paid Family Leave, and Adoption Support •Paid Time Off •Retirement Savings Plan (401K) and Life Insurance •Financial Solutions •NMG Associates Core Discount of 30% •Personal and Professional Development Opportunities
For more information, please click "Our Benefits" section on our career site or reference the link here:
About Neiman Marcus Group As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com. Neiman Marcus Group
Job Tags
Holiday work, Local area, Remote job, Flexible hours, Afternoon shift,