Job Description

Role Summary

The Supplier Onboarding Coordinator will support the SPS onboarding initiative by facilitating the activation of over 1,200 suppliers in a high-volume, time-sensitive environment. This role will serve as a liaison between suppliers and internal EDI teams, ensuring timely onboarding, clear communication, and resolution of escalations. They will proactively reach out to suppliers as needed to ensure onboarding momentum, clarify technical requirements, and resolve issues. This role demands a high level of responsiveness, professionalism, and clarity in both written and verbal communication.

Key Responsibilities:

The Supplier Onboarding Coordinator will be accountable for delivering weekly updates that cover:

• Supplier escalations and resolution status
• Assistance provided to suppliers and internal teams
• Communication touchpoints and outreach efforts
• Supplier connection progress and onboarding milestones
• Track onboarding milestones, escalate delays, and ensure timely resolution
• Generate and deliver onboarding metrics and progress reports
• Support ad hoc reporting and coordination requests
• Present updates and insights to internal teams with confidence and clarity

Required Qualifications:

• Proficiency in Microsoft Office Suite
• Intermediate skills in Excel (pivot tables, v-lookups) and Word
• Strong technical communication and customer service orientation
• Comfortable with public speaking and team-facing presentations
• Detail-oriented with the ability to manage multiple priorities

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