Job Description

Key Responsibilities

Project Planning & Delivery

• Own end-to-end delivery of WordPress projects (custom themes, plugins, e-commerce, migrations, performance optimization).
• Break requirements into tasks, timelines, milestones, and sprints.
• Create and manage project plans, sprint boards, and delivery schedules.
• Ensure scope, cost, and timelines are clearly defined and controlled.

Client Communication

• Act as the primary point of contact for clients.
• Lead requirement gathering, kickoff calls, weekly status updates, and delivery reviews.
• Manage client expectations, handle change requests, and ensure transparency.

Team Coordination

• Coordinate with WordPress developers, UI/UX designers, QA, and DevOps teams.
• Assign tasks, track progress, remove blockers, and ensure accountability.
• Conduct daily stand-ups, sprint planning, and retrospectives.

Quality & Risk Management

• Ensure WordPress best practices, coding standards, and security guidelines are followed.
• Oversee QA cycles, UAT support, and final production releases.
• Identify delivery risks early and proactively resolve issues.

Process & Documentation

• Maintain clear documentation: BRDs, SOWs, user stories, acceptance criteria.
• Improve delivery processes, templates, and SOPs continuously.
• Ensure proper handover, deployment, and post-launch support readiness.

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